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Privacy Policy

Privacy Policy for technologia

Last Updated: July 19, 2025

This Privacy Policy describes how technologia collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://technologia.tn (the « Site »).

1. Who We Are

Our website address is: https://technologia.tn.

2. What Personal Data We Collect and Why We Collect It

We collect various types of information for different purposes to provide and improve our services to you. The data we collect depends on how you interact with our Site.

2.1. Customer Account & E-commerce Data

When you create an account, place an order, or make a purchase through the Site, we collect the following personal information to fulfill your order and manage your account:

  • Contact Details: Your name, email address, shipping address, billing address, and phone number.
  • Order Details: Information about the products you purchase, order history, payment status, and shipping status.
  • Account Information: Username and password (encrypted).
  • Product Interactions: Records of items added to your cart, wishlists, and products you have viewed.

This data is essential for processing your transactions, providing customer support, and managing returns or exchanges.

2.2. Payment Information

We accept payments via the Flouci Payment Gateway. When you make a purchase, your payment information (such as credit card details) is securely processed directly by our third-party payment gateway. We do not store your full credit card details on our servers. We may receive limited transaction information, such as the last four digits of your card number and an anonymized transaction token, for reference and fraud prevention purposes.

Please review the privacy policy of the Flouci Payment Gateway for more details on how they handle your payment data: https://flouci.com/static/data/privacy_policy_EN.8f3c13c80a91.pdf

2.3. Shipping Information

To fulfill your orders, we share necessary shipping information (your name, address, and phone number) with our shipping provider, Aramex. They require this information to deliver your products efficiently.

Please review Aramex’s privacy policy for more details on how they handle your shipping data: https://www.aramex.com/tn/en/legal-details/privacy-policy.

2.4. Social Login (Nextend Social Login)

We offer the convenience of logging into our Site using your existing Google account via the Nextend Social Login plugin. When you choose to log in this way, we collect certain personal information from your Google profile, which may include:

  • Your name
  • Your email address
  • Your profile picture (avatar URL)
  • If you explicitly enable « Sync Data » in your settings, we may also collect and store additional information such as:
    • Locale (language and region)
    • Genders
    • Biographies (introduction from Google About Me)
    • Birthdays (in YYYY-MM-DD format)
    • Occupations
    • Organizations (name, title, type, dates, current status)
    • Locations (places user lives or lived)
    • Age ranges
    • Phone Numbers
    • Addresses

This data is used solely for the purpose of creating and managing your user account on Technologia.tn and personalizing your experience, if applicable. We encourage you to review Google’s privacy policy to understand how they handle your data: https://policies.google.com/privacy.

2.5. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.6. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.7. Cookies

We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember you and your preferences. We use cookies for:

  • **Functional Cookies:** To enable shopping cart functionality, remember login status, and store your display choices. If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select « Remember Me », your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
  • **Analytical/Performance Cookies:** To understand how visitors interact with our website (via Google Analytics – MonsterInsights). This helps us improve our Site’s design and content.
  • **Targeting/Advertising Cookies:** To deliver relevant advertisements to you on other websites based on your interests and interactions with our Site (via PixelYourSite for Meta Pixel and GA4).

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

2.8. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2.9. Analytics (MonsterInsights, Google for WooCommerce, PixelYourSite)

We use various tools to understand how our Site is used and to improve our marketing efforts:

  • Google Analytics (via MonsterInsights): We use Google Analytics to collect data about your interactions with our Site, such as pages visited, time spent on site, referral sources, and device information. This data helps us analyze website traffic and user behavior to enhance your Browse experience. This information is primarily anonymous and aggregated. You can learn more about Google Analytics and opt-out by visiting https://tools.google.com/dlpage/gaoptout.
  • Google for WooCommerce: This integration allows us to display our products across Google’s network (e.g., Google Shopping, Google Search). This involves sharing product data and may include certain user interaction data with Google to optimize product visibility and advertising.
  • PixelYourSite (Meta Pixel & CAPI, GA4, GTM): We use PixelYourSite to integrate tracking pixels from various platforms. These pixels collect data on your activities on our Site (e.g., product views, add-to-carts, purchases) to enable personalized advertising, retargeting, and performance measurement on platforms like Facebook/Instagram (Meta) and Google Analytics 4. This involves the use of cookies and may share data with these third-party platforms. Please refer to their respective privacy policies for more details:

2.10. Customer Support (WP Chat App – WhatsApp)

We use WP Chat App to facilitate customer support via WhatsApp. If you initiate a chat with us through this feature, your WhatsApp number and any information you provide during the conversation will be shared with us to assist with your inquiries. This interaction is also subject to WhatsApp’s privacy policy: https://www.whatsapp.com/legal/privacy-policy.

2.11. Security Logging (Wordfence Security, Really Simple Security)

We utilize security plugins (Wordfence Security, Really Simple Security) to protect our website from malicious attacks, unauthorized access, and other security threats. These plugins may collect your IP address, user agent, and other access logs for the purpose of detecting and blocking suspicious activity, performing security scans, and maintaining the integrity of our Site. This data is processed for legitimate security interests.

3. Who We Share Your Data With

We share your data only when necessary to provide our services, operate our business, or comply with legal obligations. This includes sharing with:

  • Payment Processors: Flouci Payment Gateway.
  • Shipping Providers: xDelivery.
  • Analytics and Advertising Partners: Google (for Analytics, Google Shopping), Meta (Facebook/Instagram).
  • Customer Support Tools: WhatsApp (via WP Chat App).
  • Spam Detection Services: For comments and other submissions.
  • If you request a password reset, your IP address will be included in the reset email.
  • Other third-party service providers who perform services on our behalf (e.g., hosting, IT support, legal advisors) under strict confidentiality agreements.

We ensure that any third parties we share data with are committed to protecting your privacy and comply with relevant data protection regulations.

4. How Long We Retain Your Data

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • Customer account and order data is generally retained for as long as your account is active or as needed to provide you with services, comply with our legal obligations (e.g., tax and accounting purposes), resolve disputes, and enforce our agreements.
  • Security logs may be retained for a limited period (e.g., 30-90 days) for security analysis.

5. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, please contact us at support@technologia.

6. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, due to our use of third-party services (e.g., Google Analytics, Meta Pixel, Google for WooCommerce, etc.), your personal data may be transferred to and stored on servers located outside of Tunisia, including in countries where data protection laws may differ from those in your jurisdiction. We ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your data during these transfers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the « Last Updated » date at the top.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@technologia

Website: https://technologia.tn